Barclays Bank in Hungerford will be closing on 7th September 2018. The Town Clerk and RFO recently met with a representative from the Bank who has given the following advice:
(Please note this advice has been given to HTC by Barclays Bank and HTC is not responsible for the actions of Barclays Bank. Any queries should be directed to Barclays Bank).
Barclays is personally contacting customers that it knows are dependent on the Barclays Hungerford Branch and will be having one to one
meetings with them. Voice recognition will be used to help with telephone
banking to negate the need to remember passwords.
Sessions will take place in the Three Swans on the following dates:
Tuesday 3rd July 9.30-11am
Tuesday 10th July 9.30-11am
Tuesday 17th July 9.30-11am
Tuesday 24th July 9.30-11am
Tuesday 31st July 9.30-11am
Tuesday 4th September 9.30-11am
11th September 9.30-11am
These will be one-to-one 'tea and teach' sessions focusing in particular on on-line and mobile banking and need to be pre-booked by visiting the Hungerford Branch. The demand will
determine the amount of meetings they hold. In addition advisers are available
at nearby branches such as Newbury and Marlborough for face to face meetings by
Using the Post Office:
We are advised the Post Office in Hungerford will be able to
deal with all the banking services. The Post Office will stock Barclays paying
in slips and envelopes. Card transactions will process as they would in a
branch but by envelope will take an extra 2 days. An additional facility will
be set up for dealing with cashing cheques where 2 signatories are required. Customers will be made aware of the peak times of use of the
post office so they can choose to bank when it is quieter. The post office is
open more often than Barclays was and banking will be available 7 days a week.
There are two business managers which cover the Hungerford area.
G4S can collect cash for free for businesses with amounts over £5,000.
Barclays will be meeting with the larger businesses in town and will have
sessions in the 3 Swans for businesses too. Face to face meetings can be
arranged with the business manager on request.
Barclays lease the building so could not advise on future
use. The branch ATM will go but there are other machines in the town which take Barclays' cards.